Phone: (403) 763-7018
Address: Box 1951, Banff, Alberta, T1L1B7
Please fill out this form and we will get back to you shortly. Or give us a call us at the number listed above.
For single day trips and courses, full payment is due at time of booking.
For multiday trips, a 50% deposit is required to secure your booking.
50% deposit becomes non-refundable 4 weeks prior to trip.
Full payment or deposit is refundable up to four weeks prior to trip minus a 10% processing fee.
Balance due at start of trip.
Cancellations and Refunds
Cancellation by Rockies Ice and Alpine Specialists results in a full refund.
Amounts are non-refundable within 4 weeks prior to your trip.
*COVID CANCELLATION POLICY*
For single day trips – Cancellation at any time due to covid-19 by us or you results in a full refund minus a 10% processing fee.
For multi day trips – Cancellation at any time due to covid-19 by us or you results in a refund minus a 20% processing fee for guiding fees. Payments made for food, travel, or accommodation may be refunded.
We operate in all sorts of weather and mountain conditions. Instructional trips run regardless of the weather and we have areas where we can operate if weather is foul. Private guiding trips will depend on the circumstances, but be prepared to modify trip plans.
Surcharge for BIG routes
For larger objectives or routes with increased hazards, there may be an additional charge applied to your booking. Mountaineering/Alpine Rock days that exceed 10 hours in length, rock climbs that are longer than 400 meters, or ice climbs graded WI5 or higher are good examples of when this surcharge would apply. You may also need to demonstrate the ability and experience required to your guide. Prep days or training days are not uncommon, and can be arranged to see if you’re ready for your chosen BIG route. Surcharge amount can be $200.00 or more per day. Please contact us if you think your BIG route may fall into this category.